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IT Support Analyst with German

IT Support Analyst with German

1 year Experience : in Poland , in Wroclaw
  • Post Date: December 4, 2019
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Job Description

We’re looking for someone who:

  • Wants to develop within IT or looking for opportunities in this area, especially service user division
  • Will be able to log, update and resolve reported end-user issues and track them in the ticketing tool
  • Will work with various IT support teams inside the company on user related queries
  • Is ready to act as a point of contact for internal users of the bank to support technology related issues and queries
  • Will support documentation publishing to assist staff with requests for information and provide staff training if required

Your team :

TSD (Technology Service Desk) is a Global Support function in organisation. We are the first line of IT support for all end-users in our organization. We provide a support and help with issues associated with working environment.

REQUIREMENT:

  • Excellent verbal and written communication skills
  • Fluent in English and German
  • Knowledge on Windows operating system usage and basic settings
  • Good analytical skills
  • Flexible and able to respond to change
  • Solutions focused with a can-do attitude
  • Ambitious and innovative approach to daily tasks
  • Demonstrate high level of customer focus
  • Keen in using modern business technologies
  • Strong researcher and problem solver
  • Nice to have experience in corporate environment

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