Job Description
Type: FTE
Experience / Qualification:
- Min 4-5 years of Network Engineer experience supporting global network infrastructures
- Cisco CCNP and other industry standard networking certifications
- Expert level knowledge in the real time analysis troubleshooting and documentation of issues within LAN/WAN architectures and IP Services.
- Professional level knowledge of troubleshooting, implementing, optimizing and testing of static and dynamic routing protocols such as EIGRP, OSPF, BGP and ability to interpret and resolve complex route table problems
o Cisco ASR, ISR and Catalyst product families
o Cisco Meraki Devices MS and MX Series.
o Cisco Nexus 9K/7K/5K/2K (NXOS) Series of switches
o Wireless LAN technologies – Cisco and Aruba
o F5 Load balancers
o Cisco SD-WAN
- Handling tickets / Incidents via Service Now platform
- Lead technical incident calls
- Troubleshooting and providing break fix support to technical issues
- Perform root cause analysis of raised issues
- Defining process improvements and ensuring that the processes are adhered to
- Take shared ownership of resolving issues in a SLA driven environment
- Mentoring / training team members
- Testing and auditing as required from time to time
- Improves and maintains customer and employee satisfaction
Rotational shifts [24*7 environment]
Benefits: Standard.
Recruiter Name (Full Name): Vinod Upadhyay
Recruiter Contact Number: +48 123 986 206
Referral 
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