Job Description
Type : Permanent
Experience / Qualification:
Key Requirements
- OS Level Knowledge: L1.5 / L2 Level
- LINUX Operating System Knowledge
- Red Hat Enterprise Linux Server 6
- Red Hat Enterprise Linux Server?
- Red Hat Enterprise Linux Server 8
- Language: German (Primarily) + English
Job Description: Key Responsibilities
- At minimum 5+ years of experience in Unix server administration & L2 support
- Good Communication skill (German Speaking and English-Speaking profiles separately)
- Basic knowledge in ITIL Processes (Event, Incident, Request, Problem, Change, Release, Capacity, Availability)
- Working on Putty
- Basic Knowledge in ITS tool – BMIC Remedy & ServiceNow
- Basic Knowledge in Monitoring tool console (HP OVO) operation for Infrastructure Management
- Monitoring of UNIX-based systems
- Event evaluation with the help of knowledge databases
- Receipt and processing of fault reports from customer:
- Vendor Co-ordination
- Trouble shooting according to the current incident management process
- Creation of problem tickets upon detection of accumulations or anoralies
- Establish thresholds for CPU Utilization, disk space Usage etc.
- Alert appropriate teams for Capacity issues and remediation actions
- Assist in troubleshooting in isones arising out of patches applied
- Update Configuration Management Database
- arpanivational and technical activities in connection with the Change
- Install Approved OS/Security/Application patches
Benefits :
Min Experience in years : 5 years
Max Experience in years : 7 years
Recruiters Name (Full Name) : Manan Panchal
Recruiters contact number : +48 223 072 453